Los Angeles Rendering ("we," "us," or "our") operates the website losangelesrendering.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
1. Information We Collect
Information you provide directly. When you submit a contact form, request a quote, or send us an email, we collect the information you provide: your name, email address, phone number, company name, and any project details or files you choose to share.
Usage data. We may collect information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This data is collected in aggregate and is not tied to individual identities unless you have also submitted a form.
Cookies. Our website may use cookies and similar tracking technologies to improve your browsing experience and understand site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
2. How We Use Your Information
- To respond to your inquiry and provide the services you requested
- To send you project estimates, invoices, and project-related communications
- To improve our website and services
- To comply with legal obligations
We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
Service providers. We use Zapier, Inc. to route form submissions to our internal email and CRM tools. Zapier processes form data on our behalf and is bound by appropriate data processing agreements. We may also use Google Workspace for email and document storage.
Analytics. We may use web analytics services (such as Google Analytics) to understand website traffic in aggregate. These services may set cookies and collect anonymized usage data.
Legal requirements. We may disclose your information if required by law or in response to valid legal process.
4. Confidentiality and NDAs
We treat all project materials — drawings, plans, specifications, renderings, and any other files shared with us — as strictly confidential. We do not share, publish, or disclose client project files to any third party without your explicit written consent.
If you require a formal non-disclosure agreement before sharing project materials, we are happy to sign one. Please indicate this when you contact us and we will provide a standard NDA for your review.
5. Data Retention
We retain your contact information and project files for as long as necessary to fulfill the services requested and to comply with our legal obligations. If you would like your data deleted, please contact us at sales@losangelesrendering.com.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention obligations)
- Opt out of any marketing communications
To exercise any of these rights, please contact us at sales@losangelesrendering.com. We will respond within 30 days.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights under CCPA, contact us at the email address above.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Los Angeles Rendering
Email: sales@losangelesrendering.com
Phone: +1 607 383 2001